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How We Safeguard Your Account and Payment Details

When you open an account with mba4d, your personal information and payment history are secured using industry-standard encryption.

Encrypted account dataVerified payment processingLocal law compliance

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What We Collect and Why

mba4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and date of birth when you register. Your payment method details—whether you use DANA, OVO, GoPay or QRIS—are processed securely and never stored in full on our servers. Withdrawal requests require identity verification to comply with local law and

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prevent fraud. Your login activity, game history and account balance are retained for dispute resolution and account security. We do not sell your data to third parties. If local law permits, we may share information with payment partners only to complete transactions. You can request to
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review, update or delete your personal information by contacting our support team through the channels listed below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET IN TOUCH

How to Exercise Your Privacy Rights

Team online

Email Support

Send a data access or deletion request to our privacy team. Include your account email and the specific information you want to review or change. We respond within five business days.

In-App Chat

Open the support chat in your mba4d account lobby. Our team is available daily from 10:00 to 22:00 WIB to answer privacy questions and process simple account updates.

Account Settings

Update your email, phone number and contact preferences directly from your account dashboard. Navigate to Settings → Privacy to see all stored data and adjust notification options.

SECURITY IN FOCUS

How We Keep Your Information Safe

Data Encryption

All communication between your device and our servers uses SSL encryption. Payment details transmitted through DANA, OVO, GoPay and QRIS gateways are encrypted end-to-end to prevent interception.

Account Access Control

Your password is hashed and never logged in plain text. Two-factor authentication options are available in your account settings to add an extra security layer for logins from new devices.

Cookie and Tracking Practices

We use cookies to remember your login session and game preferences. Analytical cookies help us improve site performance. You can disable non-essential cookies in your browser settings without losing core account functionality.

Data Retention Policy

Your account data is kept as long as your account is active. After account closure, transaction records are retained for three years to meet legal and tax obligations. Historical game logs are deleted after one year.

Third-Party Sharing

We share data with payment processors only to complete transactions. We do not share your information with marketing partners, affiliates or advertisers without your explicit consent. Where local law permits, we may disclose data to authorities if legally required.

Policy Updates and Contact

Changes to this privacy policy are posted on this page with an updated date. We notify you of material changes via email. Questions about data handling can be sent to [email protected] or raised in-app.

Common Questions About Your Data

When you close your account, your personal data becomes inactive but is retained for three years for legal and tax compliance. Game history and transaction records are archived and are not used for marketing. You can request permanent deletion after the retention period by contacting our privacy team.

We keep withdrawal records for the lifetime of your account plus three years after closure to verify transaction disputes and meet local financial regulations. This applies to all withdrawals via DANA, OVO, GoPay and QRIS, as well as bank transfers where available.

Yes. Log into your account and go to Settings → Privacy to view your stored name, email, phone, date of birth and payment methods. For a complete data export in machine-readable format, contact support at [email protected].

We use your email and in-app notifications only to send account alerts, payment confirmations and promotional content you've opted into. You can disable marketing emails anytime in your account notification preferences. We do not sell your data to third parties.

Payment details are encrypted using SSL and transmitted directly to payment processors. mba4d never stores full payment method numbers. Your DANA, OVO, GoPay or QRIS account details are held only by the payment provider, not on our servers.

We conduct regular security audits and monitor for unauthorized access. If a breach occurs, we notify affected users within 24 hours via email and post an alert on this page. We also cooperate with local authorities where law requires.

Your account data is stored on servers subject to data protection laws where we operate. Where local law permits, we process your data according to Indonesian regulations and regional legal frameworks. Your rights depend on local law.

How We Safeguard Your Account and Payment Details

How to Exercise Your Privacy Rights

Email Support

In-App Chat

Account Settings

How We Keep Your Information Safe

Data Encryption

Account Access Control

Cookie and Tracking Practices

Data Retention Policy

Third-Party Sharing

Policy Updates and Contact

Common Questions About Your Data

01 What happens to my account data if I close my account?

02 How long do you keep my withdrawal history?

03 Can I see what personal data you have about me?

04 Do you use my data for marketing or advertising?

05 How is my payment information protected when I deposit via DANA, OVO, GoPay or QRIS?

06 What happens if there's a data breach?

07 Where is my data stored and how does local law apply?

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